Training

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Training

From the basics of business computing through to mastering the most powerful features, our training ensures there’s something to help drive every business further. Let our experts help you master your Thai CRM software, add real efficiencies to your day-to-day workload and maximise your business performance.

Our training focus on task based activities and hands on participation that produce results. Go on, get the most of your Thai CRM investment today!

Who should attend?

Users of Thai CRM software, Business Owners, Customer Support Professionals, Contact Center Managers and Business Development Professional.

Online Library

Thai CRM’s self-paced, web-based learning enables you to learn according to your schedule, whenever you want and wherever you are. Topics are organized in comprehensive role-based learning paths and include Learning Guides, “How Do I” Videos, and FAQ’s.

Instructor-Led Learning Sessions

Thai CRM Instructor-led courses provide optimal learning conditions for subject matter that features extensive student-teacher interaction and include Seminars and Workshops. Seminars include product demonstrations and Q&A. Workshops are for advanced topics and include a combination of lectures, application demonstrations, and hands-on exercises. Thai CRM courses are taught by Trained Thai CRM trainers, who are certified by Thai CRM to teach these courses. Courses are taught both online and in an in-person classroom setting.

Free Pubic Workshops*

Thai CRM organizes Public Workshops, free of charge or with minimal to cover refreshment expenses, along with industry partners. These half day workshops cover the basics of Customer Relationship Management and an overview of Thai CRM.
* Note: Schedule and more details will come in near future.

Onsite Training

Thai CRM services offerings comprise of onsite trainings for demonstrating system features and functioning. We also provide walkthrough sessions which can give better understanding to the user to utilize the system to its optimum capacity. If you require training that is customized to your company needs you can choose to have one of our Trainer provide you and your staff with onsite training.

More Information

If you’d like to speak to someone at Thai CRM about these offerings, you can contact us at +(632) 686 – 3440 or email us at [email protected]